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Open-source PBX and switching solutions have taken the market by storm allowing business unprecedented access to carrier-grade systems with a virtually unlimited feature set and Asterisk has led the way.
The Eastern Management Group, an organization that has been studying the PBX market for more than 30 years now concludes after studying data from more than 7,000 companies that open-source PBX systems make up roughly 18% of all PBX sales in North America with Asterisk comprising nearly 85% of all of these open-source PBX implementations.
It’s quite simple really with the barrier to entry far lower than with systems from the big name PBX vendors, a lower total cost of ownership since it runs on commodity hardware and is a free download, and allows for unprecedented flexibility in terms of how calls are routed, system capacity, and the implementation of custom features.
You can be sure that Asterisk will continue to gain a stake in the telecommunications market for years to come as volunteers and Digium continue to improve the system making it more stable for a variety of business use cases.
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